Find a match and meet online with any of our psychologists around Australia for a session designed around you.
For mind health, wherever you are
What you’ll get with Mindplace online
Transparent pricing
$245 for a 50-minute session before any rebates.
Tailored support
Psychologists focused on your needs.
Easy bookings
Sessions usually available within 48 hours.
Care that fits your life
Reach us from anywhere in Australia.
The right fit
Find your match online or call our team to be connected with a clinician who best meets your needs.
Convenience
Support wherever you are, from the comfort of your own space.
Managing your emotions
Anxiety and depression
When stress, worry, or low mood start to take over, making it hard to find energy, motivation, or enjoyment in daily life.
Relationships
For those moments when important relationships come to an end, feel complicated, distant or difficult to manage.
Anger management
When feelings of anger become intense or difficult to control, affecting everyday responses to emotional situations.
Helping with focus, habits and control
Attention Deficit Hyperactivity Disorder
When focusing and processing feels tough, and it’s difficult to manage time, tasks and racing thoughts.
Obsessive-Compulsive Disorder
When persistent thoughts or repetitive behaviours start to interfere with daily routines, leaving you feeling unsettled.
Addiction and substance use
If you rely on substances to cope, escape or get through the day and it’s impacting your health, work and relationships.
Working through grief and loss
Trauma and Post-traumatic Stress Disorder
When focusing and processing feels tough, and it’s difficult to manage time, tasks and racing thoughts.
Grief and loss
If you need guidance through the natural response to loss that can feel all-encompassing and may require expert help to process.
Need help with something else?
Whatever you’re going through our psychologists are here to help.
Need urgent support?
Triple Zero
Get immediate support if someone is seriously injured, in danger, or in need of urgent medical help.
Suicide Callback
Talk to a professionally trained counsellor specialised in working with suicide-related issues over the phone, video call, or online.
Frequently asked questions
Online sessions are delivered by video call or phone in the comfort of your own space. These sessions can make it easier for you to schedule and attend, particularly if time or discretion are important factors in your care. An online session may also mean Mindplace can offer you a broader range of psychologists compared with who would be available to you locally.
A link will be provided to you on the day of your session. We may also send you a brief questionnaire to help make sure your first session is as smooth as possible.
You will be able to access your session via the same web browser and camera which you use on your mobile phone, tablet, personal computer or laptop. We recommend you attend the session in a private, quiet location with strong internet coverage. Our psychologists may request you relocate or reschedule your session if you are in a location which is unsafe or distracting.
Medicare rebates are available if your GP has completed a Mental Health Care Plan.
You don’t need to be a Bupa member to access online Mindplace sessions, we welcome members of all Australian health funds, as well as customers without health fund cover. Check with your fund to see what rebates you may be eligible for.
Mindplace also provides services to clients who are eligible for DVA, Workcover/WorkSafe, motor vehicle accident and other schemes. Please refer to your fund provider to find out which services you qualify for.
We accept Medicare Mental Health Care Plans as well as claims against eligible private health insurance extras cover*. Our services may also be eligible for reimbursement under NDIS self-managed plans, workers compensation claims, as well as other State and Federal funding packages. Speak to your GP for more information.
*waiting periods, yearly limits, benefit claiming restrictions, policy and fund rules apply.
Yes, you can access the service from anywhere in Australia provided there is sufficient internet coverage for your device. Bupa is unable to provide online psychology services if you are in another country at the time of the session.
Anything you like! It’s the same as an in-person session. Your Mindplace psychologist will give the same professional advice online as they would in person.
Your privacy and maintaining the confidentiality of your personal information is important to us. The Bupa Health Centres Privacy Policy describes how we handle your personal information and provides information about how you can exercise your rights in relation to your personal information.